Tuesday, June 15, 2010

Where'd that desktop icon go?

There's a few things going on behind the scenes when I virtualize someone's desktop. I make a few changes to their user setup to better accomodate the virtualization--I make sure that roaming profiles is turned on, and I redirect the Desktop, Application Data, and My Documents folders to the user's home share, rather than to their profile.

I've done this before, though, so when I noticed lately that I could create an icon or a file somewhere in these folders and it *didn't* show up, something seemed strange. Turns out it's the fact that I'm also putting these onto a DFS share that's causing the issue.

But, just like I said in my last post, someone else has run into this before; in fact, Microsoft has it documented already:

http://support.microsoft.com/default.aspx?scid=kb;EN-US;823291

That doesn't help, though, once the user's roaming profile has been turned on (unless I want to go to each user and make that registry change--yikes!). So someone else was kind enough to post a Group Policy adm file for making the change to all users.

http://http://www.eggheadcafe.com/software/aspnet/30059864/explorer-folder-is-not-re.aspx

Tuesday, June 08, 2010

Followthrough, followthrough, followthrough

I love it when people actually finish a discussion. I'm firmly convinced that I will never run into a problem that no one else has ever seen. My Googling supports this notion--I can't think of an error message or strange situation I've seen on a computer that hasn't resulted in links to other people asking about the same problem.

I'm also convinced that I'll never run into a problem that hasn't already been solved by somebody...but this is where it gets trickier. It seems that most people never return to where they sought help and say what solved the problem. It's annoying--you know they probably fixed it...but they don't think to share how.

I have been annoyed lately by Word asking me to save changes to the underlying template of every document I open. And I found a discussion (the link goes to one of those newsgroup archiving sites that litters everything with ads) where someone had the same issue. I got to the bottom of page 2 and started to feel dejected--was it going to happen again?

This time, No! Not only did the last page contain a suggestion that wound up solving the problem, but it solved my issue as well (in this case, the Microsoft Office Live addin was dorking things up--it's uninstalled now). Thank you mysterious person on the Internet for actually keeping everyone in the loop!